Yes, we ship all over the world, however shipping costs may vary depending on your zone and country destination; please check with our Customer Support if you have questions regarding international rates. Tiannia Barnes does not track nor can advise on international duties or tarrifs.

Of course! We have an Influencer Program we are getting underway in the Spring of 2025, but you can find out all about it and contact us if you are interested. For those shoppers who want to post a look wearing any of our footwear, we would love to see you posts! Be sure to tag @tianniabarnes and we'll share with our fans too.

Our TB exclusive shoes are crafted in European sizes. A good gauge to determine your size is to take the US size equivalent and match it to the Euro size in the size chart provided on each product page or on our main Size Charts page. 

You can reach us via email at info@tianniabarnes.com, phone 646-856-9817, via our online chat on the homepage or by submitting your questions, concerns along with your order number on our Customer Support page. We will respond within 24 hours approximately.

Visit the Stocklist page to find our US-based retail partners.

Absolutely! We offer e-cards (digital gift cards starting at $100.00. You can locate our current gift card in the 'search' on our homepage.

We offer Shop Pay, Apple Pay, Google Pay, Klarna, After Pay and Affirm checkouts and accept American Express, Visa, Mastercard, and Discover credit cards as well as PayPal for payment.

When you place an order from our store, you can typically expect your items to ship within 2-4 business days. If you place multiple orders at the same time, our customer support staff will group them whenever possible. We will provide tracking the moment your order has shipped from Scout + Rebel and you will receive an email notification with your tracking number. You can find out more about our policies on the Customer Support page.

You can! All orders processed on our Tiannia Barnes website will be processed within 48 hours whenever possible and customers are notified via email when their order has shipped. More information can be found on the Customer Support page.

Our promise to our customers is to make sure you're 100% happy with everything you purchase from Tiannia Barnes. If you placed your order and you made a mistake, or you decided quickly you wanted to change your selection, you must email customer support no less than two (2) hours from the time of your purchase so that we can hurry to correct the problem. Any purchase that has been placed and we have not been notified within this time frame will be processed and shipped as ordered with no exceptions.

Tiannia Barnes offers complimentary shipping so all approved returns are paid by the customer. For more information please visit our Customer Support page.

For details relating to our shipping rates and zones please check out the information found on our Customer Support page.

Once approved and the returned merchandise is received, we will process your refund right away, typically within 48-72 hours during regular business hours. Please allow approximately 7-10 business days to see the refund reflected on your account. Your bank may take longer to recognize the refund so be sure to contact them directly for further details.

Any item received as a gift is eligible for a full online store credit for the full amount of your gifted item, no questions asked. Just submit your request on our Customer Support page, follow all returning goods instructions and we’ll take care of the rest. Note that our Tiannia Barnes digital gift cards cannot be returned or refunded.